I had a good experience with Cobex. My low-sloped roof had an old tar and gravel sheet covering that began to leak. I called many roofing companies and Cobex was the first to be able to come out. Several told me they don't work on low-sloped roofs.The Cobex consultant was very professional and suggested a great solution in a silicone layer that could be rolled on top of the existing roof at a relatively low cost. The only other roofer who I was able to get to come out was unfamiliar with this option and just offered to replace it with a new tar and gravel sheet roof, which would have been more expensive and also can only be done in warm weather, whereas it was winter at the time. Everything I read in my research indicated that the silicone was a much better solution in every way (cost, durability, etc.), so I was very happy that Cobex offered this option.It took a while to get the job done because they had a backlog of projects in their queue and it was winter, and the roof has to be dry to apply the silicone. But they were consistent with their projected timeline. There was an issue that emerged with how to apply the silicone under my solar panels. They initially thought they could just clean the roof and roll the silicone under the panels without removing them, but the workers decided there wasn't enough space. Fortunately although I have a power purchase agreement with SunRun and thus don't own one set of my solar panels, Cobex is certified with SunRun, and so they were able to remove the panels without voiding the warranty or any other problems.The workers didn't speak much English (they were Russian), so that was a little inconvenient, but they just went about their work and I didn't have to talk to them much. After the job was done a Cobex inspector came out, and then called the workers back to seal around my HVAC system a little better, so I appreciate the thoroughness of their work there.All in all it was a good experience, very professional employees who generally communicated with me well and offered the best roofing solution, and they also offered good financing options. I definitely recommend Cobex.
Response from the owner: Thank you for your thoughtful review! We're thrilled to hear you had a positive experience and appreciated our silicone roofing solution, professionalism, and thoroughness. Your feedback means a lot to us, and we're glad we could meet your needs despite the challenges. Thank you for recommending Cobex!